Privacy Policy
1. Introduction
1.1 Intercell NZ (“Company”, “we”, “us”, “our”) is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our website (“Website”) and purchase products or subscription services (“Services”).
1.2 By using our Website and Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
2. Information We Collect
2.1 We collect the following types of personal information:
Name, email address, phone number, and billing/shipping addresses.
Payment details (processed securely through third-party payment providers).
Account login details and order history.
IP address, browser type, and other analytics data for website usage.
Communication records when you contact us.
3. How We Use Your Information
3.1 We collect and use your personal information for the following purposes:
To process and fulfill orders, subscriptions, and payments.
To provide customer support and respond to inquiries.
To improve our Website, products, and services.
To send service-related communications, including order confirmations and updates.
To send marketing communications (if you have opted in).
To comply with legal obligations and prevent fraudulent activities.
4. Payment Processing
4.1 All payments are processed securely through third-party payment providers. We do not store your full payment card details.
4.2 If you have a subscription plan, your payment method may be stored securely by the payment provider for recurring billing.
5. Sharing of Personal Information
5.1 We do not sell your personal information. However, we may share it with:
Payment processors for transaction purposes.
Courier services for order delivery.
IT service providers who assist with website hosting and maintenance.
Legal authorities if required by law.
6. Data Security
6.1 We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure.
6.2 Despite our efforts, we cannot guarantee complete security. You are responsible for keeping your account credentials confidential.
7. Your Rights
7.1 Under the New Zealand Privacy Act 2020, you have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete data.
Withdraw consent for marketing communications at any time.
Request deletion of your personal data, subject to legal obligations.
8. Cookies and Tracking Technologies
8.1 Our Website uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
9.1 We may update this Privacy Policy from time to time. Any changes will be posted on our Website, and continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
10.1 If you have any questions or requests regarding this Privacy Policy, please contact us at [email protected].